Privacy Policy
Effective Date: October 22, 2025
EVEXIAS Health Solutions LLC (“EVEXIAS,” “we,” “us” or “our”) recognizes the importance of personal privacy of our customers and online visitors. We have created the following privacy policy (“Privacy Policy”) to inform you of our information collection, use, storage and sharing practices for when you interact with us, including when you visit our websites or mobile applications, such as https://evexipel.com/ (collectively, the “Site”).
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you provide us with your information, including when you visit our Site, you accept the terms of this Privacy Policy and our Terms of Use, and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.
1. What Information Do We Collect?
a. Personal Information
EVEXIAS collects personal information about you, which may include:
- Name
- Address
- Telephone number
- Email address
- Gender
- Language preference you select
- Payment information (e.g., credit or debit card numbers, billing and shipping address, card expiration date, security code)
- Approximate geographic location (e.g., through your IP address or your zip code)
- Details of your specific orders and transactions with us, including the products or services you’ve purchased and your purchasing/consuming histories or tendencies
- Date of birth, which relatedly reveals your age
- If you are a patient, a patient identifier code
- If you are a provider, your DEA and/or NPI numbers, primary specialty, title/credentials, clinic/practice name, phone number and address.
We collect this information and store it electronically when you register an account with us, purchase one of our products or services, subscribe to our newsletter, or contact us.
Where permitted by applicable law, we may combine your personal information with other non-personally identifiable information we have collected from you. We may also combine your personal information with information we receive about you from other sources, such as providers that provide hormone therapy services using our products, individuals who nominate you as a provider, or our service providers.
b. Cookies and Other Information Collection Tools
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.
We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.
We may also use third-party cookies, like Google Analytics, for example, which sets cookies on the Site to help analyze how visitors use the Site. You can visit https://www.google.com/settings/ads to learn more about Google Analytics’ use of cookies. If you would like to opt-out from the use of your information by Google Analytics, you may use Google Analytics’ opt-out browser add-on designed for this purpose.
Cookies help us improve the Site by providing us with information about which parts of the Site are most popular, enabling us to analyze technical and navigational information about the Site, and helping us to detect and prevent fraud. We also use cookies and other data collection tools to help improve your experience with the Site.
Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site. You may also manage your cookie preferences by clicking here.
c. Information Collected Automatically
In addition, information about your device’s hardware and software is automatically collected by EVEXIAS when you use the Site. This information may include:
- IP address
- Browser type
- Device type
- Type of operating system
- Access times and dates
- Search queries
- Browsing history
- Browsing data (e.g., directing URLs)
- Approximate geographic location
- Other technical information such as protocol status and substatus, bytes sent and received, and server information.
We may also collect information regarding traffic patterns, the actions taken on our Site, including click-stream, and your interaction with our Site and advertisements. This information is used by us for our business purposes, including for the operation and improvement of the Site, for technical troubleshooting, to maintain the quality of the Site, to provide general statistics regarding use of the Site and to determine the effectiveness of our promotional campaigns.
We may also receive similar data from our business partners, including our parent company, subsidiaries, affiliates or other related companies, online advertising networks and our website analytics service providers.
2. Advertising Based on Interests
We may collect information about your online activities on our Site to provide you with advertising about products tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our advertisements are served.
You may see certain advertisements on other websites because we participate in advertising networks. Advertising networks allow us to target our messaging to users through demographic, interest-based and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks use this information to show you advertisements that may be tailored to your individual interests. The information our advertising networks may collect includes information about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in the advertising networks. This process also helps us track the effectiveness of our marketing efforts.
To learn how to opt out of this advertising network interest-based advertising, please visit http://www.aboutads.info/choices or http://networkadvertising.org/choices/.
3. How We Use Information
We may use the information we collect for various purposes, including:
- For operational purposes such as processing and delivering orders for goods and services, administering your account or to process returns;
- To respond to your questions or requests concerning our products or services;
- To analyze trends and conduct research about improving our products, services and Site;
- To improve our products, services, Site, marketing efforts and experiences;
- To provide customer support;
- To publish provider profiles and information;
- To display personalized advertising when you visit the Site;
- To verify your identity and perform identity verification;
- To communicate with you and send you information via email and other means about our products, services or Site, upcoming promotions and news about EVEXIAS;
- To establish and manage your account with us;
- To better understand how visitors access and use our Site, both on an aggregated and individualized basis;
- For research and analytical purposes;
- For auditing and related purposes;
- To protect or enforce our rights or contracts and to investigate, prevent and protect against fraud and other illegal activity, claims and other liabilities, and to manage risk exposure;
- To maintain and improve the safety and security of our Site and services;
- For marketing and advertising purposes (e.g., targeted ads on social media and other similar platforms);
- To comply with the law or legal process, and to protect rights and property; and
- Any other purpose, with your consent.
4. Disclosure of Your Information
EVEXIAS may share your information as follows, as permitted by law:
Third Party Service Providers: We may share your personal information with unaffiliated third parties who perform services and functions at our direction, on our behalf and in connection with marketing, promotion, advertising, offering and selling our products and services, servicing our website and assisting with promotional or operational support.
Such third party service providers include, for example, service providers who help us with our business needs such as customer service, maintaining or operating the Site, analyzing data, sending email and processing payments. This may also include third-party website analytics service providers such as our parent company, Helix Health Holdings LLC.
Affiliates: We may share your information with our parent company, subsidiaries, joint ventures or other companies under common control with us, some or all of which may have different privacy policies or statements, which we encourage you to read.
Legal Obligations and Rights: We may disclose your information to third parties as we believe necessary or appropriate to comply with the law or legal processes; protect the rights, privacy, safety or property of EVEXIAS, you or others; to detect, prevent or otherwise address fraud, security or technical issues; and to respond to and defend against claims or legal actions.
Business Transfers and Transactions: We may transfer any information we have about you in connection with, or during negotiations of, any transaction, including any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
Aggregated or De-identified Data: We may share information about you that has been aggregated or de-identified so that it can no longer reasonably be used to identify you or any other specific individual. For example, we may provide de-identified or aggregated data to our partners.
Consent: We may share your information with third parties when you direct us to, including when you choose to share information with a social media service about your activities on the Site, or for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.
Please note that third parties, such as social media platforms, may independently collect information about you, including personal information, when you visit the Site or interact with us on social media platforms.
5. Social Media
Our Site includes social media features, such as buttons enabling you to “share” content on social media sites. Your interactions with these features are governed by the privacy policy of the company that provides the social media feature, not by this Privacy Policy.
6. Links
Our Site may contain links to other websites. This Privacy Policy does not address the privacy policies of other sites, and we are not responsible for the privacy practices of other sites or the information they may collect. We encourage you to read the privacy policies of these other sites.
7. Your Rights and Choices
a. Accessing, Correcting and Deleting Your Personal Information
If you have an account with us, you can review your personal information by logging into your account and visiting your account profile page. If you would like to delete your personal information, you may do so by deleting your account.
If you want to verify, correct or delete your personal information, you may send us an email at [email protected] to request access to, correct or delete your personal information. We may not accommodate a request if we believe complying with the request would violate any applicable law or if applicable law permits us not to comply with the request. We may request specific information from you to help us confirm your identity and to provide you with the personal information that we hold about you or make your requested changes or deletions.
b. Opt-out
Where it is in accordance with your preferences, we may send you direct electronic communications, such as through email to text message. You may opt out of receiving such electronic communications by following the instructions in the message that you receive or by contacting us at [email protected] indicating which communications you no longer wish to receive.
8. Data Security and Retention
EVEXIAS uses reasonable security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of personal information. However, please note that no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. It is your responsibility to protect the security of your login information.
We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.
9. Do Not Track
Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.
10. Children
We do not knowingly collect or maintain personal information from any person under the age of thirteen. No parts of our Site are directed to or designed to attract anyone under the age of thirteen.
11. Nevada Residents
Under Nevada law, EVEXIAS does not sell your personal information. However, if you are a Nevada resident, you may submit a request that we not sell any personal information we have collected about you by contacting us at [email protected].
12. Nebraska and Texas Residents
The categories of personal information we process about you is set forth in Section 1 (What Information Do We Collect). The purposes for processing such personal information are set forth in Section 3 (How We Use Information). We disclose the personal information we process about you with the third parties set forth in Section 4 (Disclosure of Your Information).
As a Nebraska or Texas resident, you have the rights to:
- Confirm whether or not we are processing your personal information and access such personal information;
- Correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of your personal information;
- Delete personal information provided by or obtained about you;
- Obtain a copy of your personal information we process, in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance, where the processing is carried out by automated means; and
- Opt out of the processing of personal information for purposes of:
- Targeted advertising;
- The sale of personal information; or
- Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. We do not engage in profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
You may exercise these rights by emailing us at [email protected] or mailing us at 920 South Kimball Avenue, Southlake, TX 76092.
The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information; and
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains and allow only those individuals to exercise rights with respect to that information. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
In the event we deny your request, you may appeal our denial by contacting us in the same manner by which you submitted your request.
We process your personal information for the purposes of targeted advertising, and under Nebraska and Texas laws, our processing may qualify as a “sale”. We share the information set forth in Sections 1.b (Cookies and Other Information Collection Tools) and 1.c (Information Collected Automatically) with our third-party website analytics and digital advertising service providers.
If you are an authorized agent making a request to opt-out on behalf of a consumer, we may require and request that you provide us with written permission signed by the consumer to verify that you are authorized to make such request.
13. Questions / Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
By email: [email protected]
By mail:
Evexias Health Solutions LLC
920 South Kimball Avenue
Southlake, TX 76092
14. Notification of Changes
Any changes to our Privacy Policy will be posted to this page so users are always aware of the information we collect and how we use it. Accordingly, please refer back to this Privacy Policy frequently as it may change.